Management: Understanding the Difference between Hard and Soft Facilities

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Facilities management plays an important role in the success of an organization. The facility manager (FM) is responsible for coordinating the many unique needs of the facility, the stakeholders, and often multiple vendors and partners. They are responsible for the safety, functionality, sustainability, efficiency, and comfort of an organization's physical spaces. The FM ensures that the structure of the facility and its supporting systems work properly, from the HVAC systems to parking lots.

Facilities management covers almost every aspect of the workplace and requires a lot more oversight. It is difficult to manage all the tasks necessary for a facility or group of facilities. Many organizations hire a facility management company to help them manage their FM. This helps to avoid downtime and save money. This article will discuss the advantages of partnering with a facility manager company as well as the qualities you should look for in a FM provider.

Benefits of a Facility Management Partner

To partner with a facilities management company means that your organization benefits from the ongoing presence of highly skilled professionals in a wide range of trades and services who know your facility and equipment inside and out. more info While there are dozens of benefits, these three have the greatest impact on your organization:

Increased efficiency: A partner who can streamline your operations and give you maximum control over the bigger picture, is a huge benefit. FM providers manage projects with reduced response and resolution time so you can continue serving your organization's facility needs. You can rest assured that your projects will be handled quickly and efficiently by technicians who are always available.

Nationwide Access to Skilled and Vetted Technicians: Choosing to partner with an FM provider means you have access to their catalog of trusted technicians who are experts in their field. This access ensures you have the perfect technician for the job whenever, wherever.

You can expect consistent and reliable service when you partner with an FM provider. This level of consistency ensures your needs are consistently addressed every time.

Qualities for a Good Facility Management Partner

Different FM providers may offer different levels of service. The requirements of your company will dictate how you choose an FM provider. However, there are some common traits to look for when searching for the right FM partner. If your organization has made the decision to partner with an FM provider, these are the qualities that make up the best facility management companies.

Reliable

Reliability is a key quality to look for when choosing an FM provider. Reliable FM providers hire thoroughly vetted technicians that are proven experts in their field. They have a diverse selection of well-rounded services and experienced teams to carry them out. This reliability allows you to maintain high levels of service and can adapt to your changing needs.

Communicative

Communication is critical to keeping systems running smoothly. Smooth communication impacts not only facilities managers but also employees, customers, and ultimately revenue. Good FM providers value clear and direct communication. They are aware of the importance communication plays in company performance and will ensure that you and your team can reach them whenever they need.

Collaborative

FM partners who are good at collaboration and communication are a great partner. They take time to understand your situations, perceptions, and expectations to better learn your facility and deliver a custom solution that meets your needs. The best FM providers invest in the longevity of your system and present options for the short and long term.

Adaptable

Property management and facilities are dynamic. Top FM providers are ones that can easily adapt their services to fit the unique needs of your facilities. The best partners will have improved flexibility to adapt to changes both within the overall industry and inside your organization.

Innovative

Creative and resourceful are the best FM providers. They are able to utilize technology to maximize efficiency and stay current on all the latest trends in their respective service areas. This helps them provide the highest quality of service which improves your bottom line and reflects well on your ability to manage the facility.

The Power of an Integrated Self Performing Facilities Management Partner

You may find the right partner in facilities management to set you up for success. They can help by creating a smoother system of communication between technicians, command centers, and facilities managers. This will ensure that service is more efficient, integrates teams and centralizes goals and creates the foundation for quality relationships.

At National Facilities Direct, we solve problems for both the long and short term that meet resolution-time needs and make your job easier. Let's meet to discuss how we could help you take your business to the next level.

National Facilities Direct was created to help you consolidate your ever-changing complex needs. It uses top-quality facility services, real-time communication and state-of the-art analytics to make data-driven decisions. Handling all industries, achieving client satisfaction, and constantly evolving to face new challenges, made National Facilities Direct a proven industry leader.